Precision answers for precision archers

About Our Products

What types of archery products do you specialize in?
We specialize in professional-grade archery components including:
  • Complete arrow systems (hunting arrows, bowfishing arrows, crossbow bolts)
  • Specialized points (broadheads, blunt points, bowfishing points)
  • Arrow components (shafts, wraps, nocks, feathers)
  • Specialty storage solutions
Our products are engineered for hunters and competitive archers who demand match-grade performance.
How do I choose between fixed blade and expandable broadheads?
Fixed blade broadheads offer reliability and simplicity with no moving parts, ideal for large game. Expandable broadheads provide superior aerodynamics for longer shots. Our gear specialists can recommend based on your bow type, game, and shooting style – contact us at [email protected].
“For crossbow users: Our reinforced packaging for replacement bolts prevents nock alignment issues during transit. Standard shipping is recommended for these orders.” – Lima Tech Team

Ordering & Payments

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are secured with 256-bit SSL encryption.
Do you offer international shipping?
Yes, we ship globally to most hunting destinations (excluding select Asian and remote regions). Our network covers 90% of hunting locations worldwide.
How can I estimate shipping costs?
Use our shipping calculator during checkout for real-time rates based on your cart contents and destination. Orders over $50 qualify for free EMS shipping.

Shipping & Delivery

What are my shipping options?
Standard Expedited Shipping:
  • Carriers: DHL/FedEx
  • Cost: $12.95 USD
  • Delivery: 10-15 business days after 1-2 day processing
  • Includes real-time tracking
Free Global Shipping:
  • Carrier: EMS
  • Minimum Order: $50 USD
  • Delivery: 15-25 business days after processing
  • Includes basic tracking
How are products packaged for shipment?
We use specialized packaging including:
  • Carbon arrow tubes for shafts
  • Broadhead guards
  • Anti-humidity measures
  • Reinforced packaging for crossbow bolts
Every order is hand-checked by our Ohio-based team before shipping.
“For time-sensitive orders (like tournament prep), we recommend Standard Shipping with DHL/FedEx for faster delivery and better tracking.”

Returns & Warranty

What is your return policy?
We offer:
  • 15-day impact guarantee: Free returns for products failing field tests (e.g., broadheads not maintaining edge after game impact)
  • No-questions returns on unopened traditional feather fletchings
  • Dedicated gear specialists handle all claims within 48 hours
Returns must be initiated within 15 days of receipt.
What if my order arrives damaged?
Contact us immediately at [email protected] with photos of the damage. We’ll expedite replacement parts using the same rigorous packaging standards.

Technical Support

How do I contact your technical team?
Our Lima-based technicians are available via email at [email protected]. For urgent matters, include “TECH SUPPORT” in your subject line.
Do you provide arrow building guidance?
Absolutely. Our specialists can advise on:
  • Shaft selection based on your bow’s draw weight
  • Fletching configurations for different hunting scenarios
  • Broadhead tuning techniques
Email us with your setup details for personalized recommendations.
“Bowfishing teams: Our corrosion-resistant systems ship best via EMS free shipping. Order in bulk to maximize value.” – Shipping Department

Ready to launch your next order? Visit arrowprogear.com for precision gear built for archers who demand perfection.