Privacy Policy

Last Updated: [Insert Date]

At ArrowPro Shop (“we”, “us”, or “our”), operating at www.arrowprogear.com, we understand that precision archers demand excellence not just in their equipment but in all aspects of their experience with us. This Privacy Policy outlines how we collect, use, protect, and share information gathered from our customers worldwide (excluding certain Asian and remote regions).

1. Information We Collect

To provide our professional archery products and services, we collect:

• Personal Identification: Name, shipping address (2656 Nixon Avenue, Lima, US 43215 for returns), email ([email protected] for support), phone number
• Payment Information: Credit/debit card details (processed securely via PCI DSS compliant systems), PayPal account information
• Transaction Details: Purchase history of arrow components, broadheads, shafts, and related archery equipment
• Technical Data: IP address, browser type, device information for fraud prevention
• Preference Data: Product interests (e.g., hunting arrows vs. competition gear)

2. How We Use Your Information

Like the precision engineering of our arrow components, we use your data carefully for:

• Processing orders for crossbow bolts, broadheads, and other specialized archery equipment
• Providing military-grade 256-bit SSL encrypted transactions
• Offering personalized service for tournament archers and professional hunters
• Preventing fraud in high-value transactions (e.g., bulk orders of hunting shafts)
• Improving our product offerings for specific disciplines (bowfishing, target archery, etc.)
• Complying with international shipping regulations for arrow components

3. Data Sharing & Disclosure

We handle your data with the same discretion as we would premium arrow components:

• Service Providers: Only with necessary partners (payment processors, shipping carriers) to fulfill orders globally
• Legal Requirements: When required by law for hunting equipment regulations or cross-border commerce
• Business Transfers: In case of company sale, with confidentiality protections
• Never Sold: We do not sell archers’ personal data to third parties

4. Data Storage & Security

We protect your data with the same rigor as our 3D Secure payment authentication:

• Secure servers with enterprise-grade firewalls
• Regular security audits compliant with PCI DSS standards
• Encrypted storage for sensitive payment information
• Limited access to customer data for authorized personnel only
• Data retention only as long as necessary for legal or business purposes

5. Your Rights & Choices

As a valued archer in our community, you have the right to:

• Access your personal data we hold
• Correct inaccuracies in your profile (especially important for shipping hunting gear)
• Request deletion of non-essential data (subject to legal requirements)
• Opt-out of marketing communications while maintaining transactional emails
• Object to certain processing activities
• Lodge complaints with relevant data protection authorities

6. Cookies & Tracking Technologies

Like the fletching on an arrow, we use necessary technologies to ensure smooth flight:

• Essential Cookies: For secure checkout and cart functionality
• Performance Cookies: To optimize site speed for international customers
• Analytics Cookies: To understand product preferences (e.g., demand for hybrid broadheads)
• Marketing Cookies: Only with consent, for showing relevant archery equipment

You may adjust cookie settings in your browser, though this may affect checkout functionality.

7. International Data Transfers

For our global customer base (excluding certain regions):

• Data may be transferred to the U.S. with appropriate safeguards
• We comply with applicable data protection laws for international orders

8. Policy Updates

We may update this policy as our business evolves, with changes posted on our site. Significant changes will be communicated to customers purchasing high-value items like custom fletched arrows.