Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for serious archers and bowhunters aged 18+. By using our site, you confirm you meet age requirements and will use products responsibly.

1.2 Content Ownership

All content on arrowprogear.com, including product designs, images, and technical specifications, are the intellectual property of ArrowPro Shop and protected by copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Range

We specialize in high-performance archery components including:

• Arrow components and shafts
• Broadheads (fixed blade, expandable, hybrid)
• Bowfishing equipment
• Crossbow bolts and accessories
• Specialty fletching and wraps

2.2 Product Descriptions

We take care to accurately describe our precision-engineered products. However, minor variations in color or finish may occur. Technical specifications supersede visual representations.

2.3 Safety Notice

All sharp components (broadheads, points) are sold with the understanding they will be used responsibly by trained individuals. ArrowPro Shop is not liable for improper use.

3. Ordering and Payment

3.1 Order Process

Orders constitute an offer to purchase. We reserve the right to refuse orders that appear fraudulent or exceed reasonable personal use quantities.

3.2 Pricing

All prices are in USD. We occasionally adjust prices without notice, except for orders already confirmed.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. For security, we never store complete payment information.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for any customs fees or import taxes.

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return window from delivery date. To qualify:

• Item must be unused and in original condition
• Original packaging with all protective coverings intact
• Non-returnable items include opened broadheads, used bowfishing points, and custom fletched arrows

5.2 Return Process

Email [email protected] with your order number and reason for return. We’ll provide a Return Merchandise Authorization (RMA) number and shipping address.

5.3 Refunds

Approved refunds are processed within 5-7 business days to your original payment method. Original shipping fees are non-refundable.

6. User Responsibilities

6.1 Accurate Information

You must provide complete and accurate information when ordering, especially for custom products.

6.2 Product Use

You agree to:

• Use all products as intended by manufacturers
• Comply with local laws regarding archery equipment
• Assume responsibility for proper arrow assembly and maintenance

6.3 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login credentials.

7. Liability Limitations

7.1 Product Liability

ArrowPro Shop is not liable for:

• Damage from improper use or assembly
• Consequential damages from product failure
• Injuries resulting from product misuse

7.2 Website Availability

We strive for 24/7 website availability but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

8. General Provisions

8.1 Governing Law

These terms are governed by Ohio state laws. Any disputes will be resolved in Lima, Ohio courts.

8.2 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

ArrowPro Shop
2656 Nixon Avenue
Lima, US 43215
Email: [email protected]